ZenoxAds
Help Center

Your Questions,
Answered.

Everything you need to know about ZenoxAds, from setup to our AI algorithms. No hidden fees, no complex jargon.

Frequently Asked Questions

We've compiled our most popular questions to help you get answers fast.

No. ZenoxAds won't touch your existing campaigns. Instead, it launches fully isolated, AI-managed 'Zen' campaigns to run tests. Once performance is proven, it shifts the budget accordingly.

Setup (Onboarding)

Do I need a developer?

Absolutely not. ZenoxAds is a 'Zero-Code' platform. Connecting your ad accounts only takes a few clicks.

Will my pixel be reset?

No. Your existing pixels and data structure are preserved. ZenoxAds learns from your current data and builds on top of it.

Is there a minimum budget requirement?

No. However, for our algorithms to learn efficiently, we recommend a daily budget of at least 500 TL.

How Does the Technology Work?

Why ZenoxAds when there's Advantage+?

Native platform tools (like Advantage+) often focus on spending your budget quickly. ZenoxAds focuses on protecting your budget and maximizing your profit margins. We prevent wasted ad spend by using 'negative data'—the insights the platform doesn't tell you.

Will autonomous rules disrupt my account?

No. All autonomous rules operate within 'Safety Limits' that you define. Spending caps, max bids, and stop-loss conditions are always under your full control.

Pricing & Billing

Are there any hidden commissions?

No. ZenoxAds operates on a 0% commission model. You only pay the flat monthly fee for your chosen plan.

What happens when my trial ends?

At the end of your trial, your account will be paused. We will not automatically charge your card without your confirmation.

Do you provide invoices?

Yes. An official invoice is generated for every payment and sent to your registered email address.

Can I change my plan?

You can upgrade or downgrade your plan at any time. Charges will be prorated based on the remaining days in your billing cycle.

Live Support Online

Not Bots,
Talk to Humans.

We offer real solutions for your complex problems, not canned responses. Our average response time is just 3 minutes.

A
B
C
D

12 Support Specialists Online

Z

Zenox Support

Online

Hi there! This is Arda from the Zenox Support team. How can I help you today?
Hi Arda, I'm seeing a drop in ROAS on my Meta Ads. Can your algorithm fix this?
Absolutely! Let me check on that for you... It could be creative fatigue or audience overlap. ZenoxAds automatically detects these issues.
Arda is typing...
Type your message...

Integration Compatibility

ZenoxAds works seamlessly with all popular ad platforms.

Meta Ads

Fully compatible with Facebook & Instagram Business Manager.

Google Ads

Supports MCC accounts and all campaign types.

TikTok Ads

Optimized for Spark Ads and catalog ads.

Security & Data

Is my data shared with competitors?

Never. Your data is yours alone and is never shared with any third party or competing brand, as per ZenoxAds's data privacy policy. Our algorithms learn in isolation for each account.

How is my credit card information secured?

Your payments are processed through Stripe, which offers world-class security. Your card information is never stored on our servers.

Video Guides

Learn how to use ZenoxAds in 60 seconds.

Integrate in 60 Seconds

Set Up Your First Zen Campaign

A Guide to Reading Reports

Did You Know?

Lesser-known ZenoxAds features that are game-changers.

Creative Fatigue Protection

When your ad creatives start to lose their impact, the system alerts you and shifts the budget to fresh content.

Bot & Fraud Protection

Reduces wasted budget by 15% by detecting invalid clicks and bot traffic in real-time.

Slack Notifications

Get instant alerts for significant performance changes and autonomous decisions sent directly to your Slack channel.

ZenoxAds for Developers

Building your own dashboard? With ZenoxAds REST API and Webhook support, you can pull all your data into your own systems.

View Documentation

Join Our Community

Share strategies with over 1,000 advertisers and media buyers, and ask our team questions directly.

No More Questions?
Then It's Time to Start.

Take the first step to turn your ad budget from an expense into a profit machine.

Start Your Free Check-up